HavenLoomer Store Order & Shipping Policy

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Thank you for choosing HavenLoomer Store. We are committed to getting your purchases to you accurately, efficiently, and with the care they deserve. The policies below explain how we handle orders and shipping so that you can shop with complete confidence from the moment you check out to the moment your package arrives at your door.

Order Processing

At HavenLoomer Store, your order receives our immediate attention once it is received. We prepare and process orders within 1–2 business days, counting Monday through Friday and excluding federal holidays observed in the United States. Orders placed before 2:00 PM Eastern Time are typically dispatched the same business day. As soon as your package leaves our facility, we will send you a confirmation email with a unique tracking number so you can monitor your shipment's progress in real time.

Domestic Shipping (United States)

We provide multiple shipping options within the United States so you can choose the speed that fits your needs. Delivery timeframes begin once your order has been dispatched from our facility.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99
Expedited Shipping	2–3 business days	$14.99
Overnight Shipping	Next business day	$29.99
Free Standard	7–12 business days	FREE

Delivery estimates are calculated in business days and may extend during periods of high order volume, such as holidays or severe weather conditions.

International Shipping

HavenLoomer Store is pleased to ship to Canada, the United Kingdom, Australia, and selected European Union countries. Orders shipped internationally generally arrive within 7–14 business days after dispatch. Any import duties, customs charges, or local taxes are the sole responsibility of the recipient and are not included in the product price or shipping fees.

Order Tracking

We are dedicated to keeping you informed at every stage. A tracking number will be sent to your email as soon as your order is dispatched. If you do not see a tracking update within 3 business days of receiving your order confirmation, please contact our customer support team so we can assist you.

Address Changes

If your shipping address needs correction, please contact us within 1 hour of placing your order and include your order number in your email. We will make every effort to accommodate requests made after this window, but once an order has entered processing, we cannot guarantee that the address can still be changed.